Bije999 FAQ — All your questions answered right here

Minimum deposit via bKash and Nagad is ৳500. For bank transfer it's ৳1,000, and for crypto it's 10 USDT. A deposit of ৳500 or more is required to qualify for the welcome bonus.

bKash and Nagad withdrawals are typically processed within 5–15 minutes. Bank transfers may take 1–3 business days. Crypto withdrawals depend on network confirmation and can take anywhere from 30 minutes to a few hours.

Minimum withdrawal is ৳500 via bKash/Nagad. Bank transfers require a minimum of ৳1,000. For crypto, the minimum is 10 USDT. Bonus balance withdrawals require the wagering requirements to be met first.

Your balance is usually credited within 5–15 minutes. If it hasn't appeared after 30 minutes:

• Note down the payment reference number.
• Take a screenshot of the payment.
• At the Help Center Reach out to us with this information.

Yes. For security purposes, deposits and withdrawals must be made using the same name and account. Payments from a different name or a third party are not accepted.

For any payment issues, please contact our At the Help Center Contact us via 24/7 live chat. Have your payment screenshot and transaction ID ready — this helps us resolve your issue faster.

Yes. Crypto transactions are secured by blockchain technology. However, always double-check the wallet address carefully — transfers sent to the wrong address cannot be recovered.

bije999 does not charge any deposit fees. However, your mobile banking app or bank may apply a small service charge — this is subject to their own policies.

You can generally make up to 5 withdrawal requests per day. VIP members have a higher limit. The maximum daily withdrawal amount varies depending on your account level.

Welcome bonus wagering requirement: you must wager the bonus amount × 10. For example, if you receive a ৳2,000 bonus, you need to place a total of ৳20,000 in bets before you can withdraw.

The weekly cashback bonus returns a portion (5%–15%) of your losses during a set period. Cashback from the previous week is credited to your account every Monday. VIP members receive higher rates.

Enter your code in the "Promo Code" field during registration. You can also add a promo code after registering via "Account Settings" > "Bonus". Only one promo code can be used per account.

Free bets are available through various promotions — new member offers, reload bonuses, big match specials, and more. At the Help Center Learn about current free bet offers.

No. Bonus balance cannot be withdrawn directly. You must first meet the wagering requirements, after which any winnings derived from the bonus become withdrawable.

Placing regular bets automatically earns you VIP points and advances your tier. There are four tiers: Silver, Gold, Platinum, and Diamond. Higher tiers unlock better cashback rates, higher withdrawal limits, and a personal account manager.

The welcome bonus is valid for 30 days. Cashback bonuses are valid for 7 days. Free bets are generally valid for 7–14 days. Any unused bonus will expire at the end of the validity period.

Yes! Live in-play betting is available at bije999. Place bets in real time with live odds while the match is in progress. on the Betting page Go to the "Live" tab to see all ongoing matches.

Minimum bet is ৳20. Maximum bet limits vary by market. VIP members enjoy higher maximum limits. Casino games may have different minimum bet amounts.

Yes! Add multiple selections to your bet slip to place an accumulator bet. Win all selections and you'll take home a big payout at combined odds. You can add up to 20 selections.

Once a bet is placed, it generally cannot be cancelled. However, some markets offer a "Cash Out" feature, which lets you close your bet while it's in play — either to lock in a profit or limit a potential loss.

Yes! bije999 offers Live Casino games (baccarat, blackjack, roulette), slots, poker, and fish games. Play with real dealers via HD live streaming.

Our On the Analytics page Get expert match previews, statistics, and tips. You can also view your own betting history and stats directly in your account.

If a match is cancelled or abandoned, all bets on that match are voided and your stake is returned to your account. In accumulator bets, the cancelled match is treated as odds of 1.0.

Live streaming is available for selected matches — especially major cricket and football tournaments. An account balance is required to watch the stream.

Go to your phone's Settings > Security > enable "Install from unknown sources". Then Download Page Download and install the APK file from the link. For a detailed guide, visit the Download Page.

The app has everything — Sports Betting, payments, casino, and live games, all in one place. Plus, it offers a few extra perks: biometric login, push notifications, and faster loading.

Yes, the bije999 app is completely free. There are no charges for downloading, installing, or using it.

Exclusive app-only bonuses and promotions are available from time to time. Keep notifications turned on — be the first to hear about special offers straight from the app.

You'll be notified in the app or via push notification whenever a new update is available. Download Page Download and install the latest APK from the link — your existing data will be kept intact.

Start by closing the app and reopening it. Check your internet connection. Restart your phone. If the issue persists, uninstall and reinstall the app. If you're still experiencing problems, At the Help Center let us know.

Log in > go to "Account Settings" > "Security" > and enable "Two-Factor Authentication". Once your mobile number is verified, an OTP will be sent with every login. We strongly recommend keeping 2FA enabled at all times.

Go to "Account Settings" > "Responsible Gaming" > "Self-Exclusion" and choose your preferred duration. For a detailed guide, Responsible Gaming Page View.

Change your password immediately and log out of all devices. Then At the Help Center Let us know and we'll help secure your account.

Go to "Account Settings" > "Responsible Gaming" > "Deposit Limits" to set daily, weekly, or monthly limits. Lowering a limit takes effect immediately; increasing one requires a 7-day waiting period.

Our on the Privacy Policy page You can read our full policy in Bangla, including details on how your information is collected, stored, and used.

Our At the Help Center 24/7 live chat support is available. Our Bangla-speaking team is always by your side. You can also email us at support@bije999.ws.